Wind River
Library and Nonprofit Consulting
Home
Customer service can make or break a
library! Success is the result of a com-
prehensive program that includes:

A clear focus on the library's service
mission

Customer-focused priorities and policies

Effective staffing resource allocation.  

Customer service training for the whole
library staff

A customer service audit to identify the
important details that are slipping through
the cracks.

Wind River Consulting offers services tailored
specifically to your library and your community.
We can help you design a complete customer
service program that brings new vitality to your
library.

Contact us about workshops, customer
service audits,
Nothing is more important to the success of any library than meeting the needs of the library's
customers. Good customer service does not just happen.
For more information
or to purchase

Creating the
Customer-Driven
Library: Building on
the Bookstore Model
Click here